LiveMDexpert addresses the growing need for telehealth services that can provide more accessibility to healthcare services.The company’s LiveMDexpert a Web 2.0 based interactive platform engages customers and healthcare experts in a way that never been done before.
As we now have access to the largest volume of health related information in history, almost 80% of American internet users, or 113 million adults, have searched the web for at least one health topic in 2006. However, as the sheer volume of information on the Web increases, the ratio of "useless" information to useful information has been increasing too resulting in dramatic decline in ROI on the "time" spent on searching for quality information.
Consumers are discovering that information obtained in this manner has several downsides. First, the information is of unknown quality and reliability.
Second, even if the information is deemed to be acceptable, it is usually in the form of articles that are either too difficult to understand or, conversely, too simplistic. Third, there is no way to assess any possible bias on the part of the author. Lastly, and most importantly, there is no way to personalize the information to a specific individual’s case.
As a result there is a need for an informational platform where users can meet experts well experienced in their field of practice and obtain reliable information and ask their questions directly. Recognizing the need in the market for reliable, clear and personalized, high quality healthcare information, the founders developed a business model that allows healthcare experts to help consumers obtain better answers to their medical questions by communicating with healthcare experts via live channels. In this model, health care experts and consumers interact directly for informational purposes only, while not creating or replacing the conventional Physician-Patient relationship. Livemdexpert is a platform for live interaction and exchange of healthcare information but allow experts to charge a fee for providing expert knowledge.
LiveMDexpert features include a "face to face" browser enabled live video session with the ability to simultaneously view and discuss images and documents, chat and more. Each healthcare expert has his own page where their personal qualifications are posted. The solution also includes a payment settlement system and set of tools for the expert to dynamically determine their own rate structure.
